On this page you’ll find two videos to help you diagnose what is wrong with your fax machine. These 2 videos cover two of the most common problems we see when fixing our own customers’ fax machines.

1.You Cannot Send or Receive Faxes.

2.You Can Send Faxes, But Not Receive Faxes. 

The videos below will show you how to properly diagnose what is going wrong with your fax or at least help you better direct your call to the right company (Your phone company or your copier service company).